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Pay Your Rates

Home > About Council > Council Rates > Pay Your Rates

Paying your rates — explore the payment options available on this page

To make it easier to manage your payments, we offer a range of payment options — with Payble being the most flexible and convenient. 

No matter which payment method you choose, we’re here to help make the process as smooth as possible.

Pay your rates with Payble

Payble is an easy-to-use Council approved online service that puts you in control of how and when you pay your rates.

Pay Rates with Payable

With Payble, you can:

  • Set up flexible instalments – pay weekly, fortnightly or monthly
  • Choose your start date and spread payments over time
  • View your balance and manage payments at any time — no need to call the Council
  • Receive automatic reminders so you never miss a due date
  • Access everything from your phone, tablet or computer.

New to Payble?

Please note: You’ll need a mobile phone number or email address to create your Payble account. Don’t have one? No problem — Council can help set up your account. Just complete the Direct Debit Request online form

Need help?

Visit Payble Online Help Guide, watch How to Pay your Rates Using Payble or contact Citizen Services 

Other ways to pay your rates

If Payble isn’t right for you at this time, please see the other payment options below. Click here for rates instalment dates.

  • Council e-services:

    You can make a payment online through our secure e-services website.

  • Via BPAY:

    Please enter the biller code 3251 and use the 'Assessment Number' on your rates notice as your reference number.

  •  Australia Post:

    Visit an Australia Post outlet to make payment via cash, cheque, money order or debit card.

  • Phone:

    Call Citizen Services on 08 8366 4555 to pay with Visa or MasterCard.

  • In person:

    Visit the Norwood Town Hall at 175 The Parade, Norwood or any of our three libraries to make payment via cash, cheque, money order, debit or credit card.


Instalment due dates

The 2024-2025 rate instalment dates are:

Quarter:  Due date:
Quarter 1 5 September 2025
Quarter 2 5 December 2025
Quarter 3 6 March 2026
Quarter 4 5 June 2026

Late payments

The Council has determined that penalties for late payments will be imposed in accordance with the provisions of Section 181(8) of the Act and relevant Council procedures.

Late payment fines are levied in accordance with the provisions of Section 181(8) of the Act.
Any ratepayer who may, or is likely to, experience difficulty with meeting the standard instalments and due dates can contact the Council to discuss alternative payment arrangements. Fines and interest are still levied in accordance with the Act while there is an arrears balance.

The Council will consider applications for remissions of fines in certain extenuating circumstances. A request for waiver of fines should be made in writing, setting out detailed reasons why a fine remission has been requested, or may be submitted on the Application for Remission of Rates and/or Fines Form.

When the Council receives a payment in respect of overdue rates, the Council will apply the money received as follows:
• First – to satisfy any costs awarded in connection with court proceedings;
• Second – to satisfy any interest costs;
• Third – in payment of any fines imposed;
• Fourth – in payment of rates, in chronological order (starting with the oldest account first). 

Contact

Citizen Services Team
T: 08 8366 4555
E: townhall@npsp.sa.gov.au